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Getting the Full Story

More than one unsuspecting CEO recruited to run an association has been caught off guard by an organization’s internal problems and wondered: What did I get myself into? Transition in the CEO role can rock an association as staff members exit, senior staff shuffles and the new leader looks to imprint their management style on the organization. But once they’ve come aboard, some CEOs say they’ve been surprised to find deep and profound problems that the board hadn’t revealed beforehand: financial mismanagement, pending litigation, entrenched divisions on the board or a nearly bankrupt organization. In interviews with CEO Update, Juanita Duggan, former CEO of the American… Read More